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Email Support
Get help at support@obserion.app
Sales & Billing
Questions about plans and invoices
FAQ
Parking, security, student data, and billing answers
If you're experiencing an outage, please include your tenant name and a brief description of the issue in your message to help us resolve it faster.
Quick answers
For parking data, graduation cleanup, and platform questions, see the full FAQ.
How do I get access for my organization?
Use Tenant Login to locate your organization or contact Sales for onboarding details. An admin must invite you or provision access.
Where do I report a security issue?
Email security@obserion.app with steps to reproduce. We'll acknowledge within 24 hours.
Can you help migrate our data?
Yes. We offer guided onboarding and import tooling for doors, campuses, users, and historical logs.